Can't Log In????

This is a common problem and there are two things that cause it.

Have you been logged in before using your username and password you created when you registered?
This means you have successfully registered previously and have been able to freely browse the whole site, reading posts, viewing photos, etc., and now can only view as a GUEST. If you have had access to the full site before, follow these instructions.

IF ALREADY AN ESTABLISHED FORUM MEMBER WHO HAS SUCCESSFULLY USED THE FORUM PREVIOUSLY, FOLLOW THESE INSTRUCTIONS.

How to fix the problem:
Your browser is remembering old files and is conflicting as you try to log on using your username and password.

First, close the Primogrillforum.com website on your browser.
FOR INTERNET EXPLORER BROWSER - In the top menu bar, click TOOLS, then click DELETE BROWSING HISTORY. Another dropdown menu opens which contains TEMPORARY INTERNET FILES, COOKIES, HISTORY, FORM DATA, and PASSWORDS. Click the delete button on all except your PASSWORDS (many people don't bother remembering passwords and leave it up to the program.

Now type in primogrillforum.com into your browsers address bar at the top (it contains the http:// line). Hit enter. Should bring up the Primo Forum.

Now bookmark this page so you can enter here every time. Type in your username and password, then click Log in.

Some computers and browsers add the www. in the address string and that causes conflicts too. http://primogrillforum.com should be what your browser shows as the correct address,, with no www. in it.

Use the Contact Us button on the primogrillforum.com main page if these instructions don't help you, and an Admin will assist. Be sure to include your username in the email to Admin.


FOR FIREFOX BROWSER - First, close the primogrillforum.com webpage. In the browsers top menu bar, click TOOLS, then select CLEAR PRIVATE DATA.

Now type in primogrillforum.com into your browsers address bar at the top (it contains the http:// line). Hit enter. Should bring up the Primo Forum.

Some computers and browsers add the www. in the address string and that causes conflicts too. http://primogrillforum.com should be what your browser shows as the correct address,, with no www. in it.

Use the Contact Us button on the primogrillforum.com main page if these instructions don't help you, and an Admin will assist.

Please note: Unless there are multiple users of this forum on the same computer, there is never a need to "log out" of the forum.


IF UNABLE TO GET ONTO THE FORUM AFTER REGISTERING.

First check your email account you registered with. The forum program sent you an email that contains an important link you must click to verify your registration.

If you do not see that email, look for your FOLDERS button and look through your SPAM or JUNK folders. Sometimes this computer generated email will be put into those folders in some email programs.

If you still can't find that information, use the Contact Us button on the primogrillforum.com main page and an Admin will assist you. Be sure to include your username in the email to Admin.