• Latest Posts


    Best warranty claim experience ever!

    Bought my Large Oval in April of 2015. The grill is used at least three times a week. On March 12, 2018, I noticed a crack in the fire box, sent online

    Skiddy 03-15-2018, 10:45 AM Go to last post
  • Welcome

    Welcome to the Primo Ceramic Grills User Forum.

    This forum is for the use and enjoyment of enthusiasts of outdoor cooking with Primo Ceramic Grills. Primo is not responsible for the contents, comments and/or opinions expressed in this user forum.

    Play nice and visit often.

    Please be aware that this is not a sales forum. We discourage the discussion of sales related issues such as the best place to buy a grill and/or pricing of the product. We also discourage the cheerleading of one dealer over another. Please also be advised that any personally offensive or inappropriate posts or those deemed to have little worth are subject to removal from this forum.

    This forum is not intended to be used for the discussion of technical issues regarding the manufacturing of the grill or to be a vehicle for the resolution of potential warranty claims by owners of Primo products.

    Discussion of technical or warranty issues regarding Primo products should be directed to the Primo factory by calling them at 770-492-3920, via e-mail admin@primogrill.com or by using the Contact the Primo Factory link below.


    If you have a Customer Service issue to discuss with the Primo Factory

  • Primo University: Online Classes | 101 Series

    We are excited to announce the launch of Primo University. The video series is intended to help you get the most out of your Primo Ceramic Grill and to learn the basics of grilling, baking, roasting and smoking.

    Primo University 101 Series Video List
    CL01 Primo Ceramic Grill Overview
    CL02 Ceramic Grill Basics
    CL03 Lighting and Temperature Control
    CL04 Grilling Basics (Hamburgers)
    CL05 Baking Basics (Pizza)
    CL06 Roasting Basics (Chicken)
    CL07 Smoking Basics (Baby Back Ribs)
    CL08 Maintenance, Care and Safe Use
    CL09 Frequently Asked Questions

    Watch the Primo University Online Classes Now
    This article was originally published in forum thread: Primo University: Online Classes | 101 Series started by Derald@Primo View original post
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