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View Full Version : Unbelievable service



weberitis
09-28-2011, 04:08 AM
I had a top-bottom problem, and the dealer (I live in The Netherlands) provided me a new bottom. Great service! But the top did not fit properly on the new bottom, huge airgap. I called Primo and asked how to adjust the top to fit properly! According to Primo(George) this was not possible because top and bottom are made as a set. Without hesitation he told me that they would sent me a new top-bottom in the batch for Europe. Took about 1 month to get here. But it got here!!!!!
I am totaly happy and still amazed by this great service.